Join Fortinet, a cybersecurity pioneer, as a Technical Support Engineer to contribute to the success of our rapidly growing business.
Requirements
- Experience in a technical support role in a networking/security company or equivalent education
- Strong understanding of WiFi 802.11 networks, 4G LTE experience
- Strong understanding of TCP/IP, routing protocols, L2/L3 switches
- Experience with security products firewalls, IPSec, IDS/IPS, WIDS
- Strong troubleshooting and problem solving skills
- Extensive working knowledge of Windows, MACOs, UNIX or Linux
- Previous call center experience, preferably supporting data networking products and/or security products is desirable
Benefits
- Medical, dental, vision, life and disability insurance
- 401(k)
- 11 paid holidays
- Vacation time
- Sick time
- Comprehensive leave program