Technical Support Engineer - Fortigate

Fortinet is seeking an experienced Technical Support Engineer to join their team supporting Fortinet's flagship product - FortiGate. The successful candidate will provide technical assistance to partners and customers, resolve complex issues, and participate in ongoing training and self-learning.

Requirements

• Bachelor's degree in computer science, Software Engineering or related field
• 3-6 years' experience in an IT or technical support role
• Experience in the telecommunications/networking/security industry
• Good knowledge of the OSI model
• Strong understanding of networking protocols, specifically TCP/IP, routing and switching
• Proficient spoken and written English

Benefits

• Competitive compensation and benefits
• Employee stock program
• Annual merit reviews
• Health insurance
• Multisport card