Customer Support Specialist

Fluke Reliability is seeking a Customer Support Specialist to provide high-quality support to customers, partners, and internal teams via phone, email, chat, and web meetings, while learning and supporting Fluke Reliability software products in Microsoft and web-based environments.

Requirements

• Strong problem-solving skills and a desire to help others resolve technical issues
• Ability to clearly explain technical information verbally and in writing in English
• Strong organizational skills and comfort working in a fast-paced environment
• Self-motivation and the ability to work effectively with minimal supervision
• Mechanical aptitude or interest in technical systems
• Previous customer service or technical support experience
• Familiarity with databases or software applications

Benefits

• A supportive, team-oriented environment with strong onboarding and training
• Clear pathways for career growth and internal mobility across multiple departments
• Hands-on experience with industry-leading reliability software
• Ongoing learning and skill development opportunities
• Competitive compensation and comprehensive benefits package
• A workplace that values inclusion, collaboration, and continuous improvement