Specjalista/Specjalistka ds. Obsługi Klienta

Join our team in Gdańsk as a Customer Service Specialist, providing comprehensive customer support through various channels.

Requirements

• Comprehensive customer business support - incoming and outgoing calls, emails, chat, and SMS
• Providing timely responses to customer inquiries and complaints
• Advising customers on energy and gas usage
• Building long-term relationships and ensuring the highest quality of service
• Open mind and positive attitude towards customer needs
• Organizing work well and reliability in completing tasks
• Effective communication and telephone conversation confidence
• Team work and computer skills (including Microsoft Office)
• Communicative level of English

Benefits

• Private medical care
• Life insurance
• Multisport card subsidy
• Lunch card
• Social funds
• Pension programs (PPK)
• Gifts and events for children and employees