Koordynator/ka ds. reklamacji oraz e-obsługi klienta indywidualnego

Managing service staff tasks, solving customer problems through various channels, and maintaining service quality and staff motivation. Providing subject matter expertise to consultants and implementing customer service standards.

Requirements

• Knowledge of post-sale customer service processes in the energy sector
• Excellent communication skills and ability to inspire and motivate team
• Familiarity with Microsoft Office package
• Good self-organization and ability to work in a team

Benefits

• Private medical care
• Life insurance
• Multisport card subsidy
• Lunch card
• Social funds
• Pension programs (PPK)
• Gifts and events for children and employees