Customer Service Executive (Male)
Fosad ConsultingLagos, Lagos State, Nigeria
Posted March 27, 2017
Full Time
About the Company
Fosad Consulting is an independent HR and engineering consulting firm with over 20 years of experience. We specialize in providing comprehensive solutions to international and local companies across various industries including oil and gas, financial services, and telecommunications. Our key value propositions include expert outsourcing services, hands-on problem-solving, and a commitment to delivering top-notch results that meet global standards.
Job Description
We are looking for a Customer Service Executive to handle front office reception, customer service, and administration duties.
Requirements
- Provide excellent customer service delivery to clients.
- Maintain sanitation and orderliness of the company reception area at all times.
- Deal with all enquiries in a professional and courteous manner.
- Maintain staff attendance register.
- Fulfill all reasonable requests from guests to ensure their comfort, satisfaction and safety.
- Conduct basic security checks throughout the day.
- Report any maintenance issues to the Head Corporate Services.
- Acts as first point of contact for guests and employees.
- Adhere to instructions given by management.
- Oversee all admin related procurements.
- Update appointment calendars and schedule follow-up appointments.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance