Customer Service Representative - Utilities

Customer Service Representative for a Utilities company in Cape Town, South Africa. Handles back office customer queries, delivers excellent customer service, and maintains a positive company image.

Requirements

• Excellent verbal and written communication skills
• Strong listening and problem-solving abilities
• Ability to work under pressure and meet targets or deadlines
• Computer literacy and familiarity with CRM or call centre systems
• Positive attitude, empathy, and patience with customers
• Team-oriented with good time management skills

Benefits

• Comprehensive Medical Insurance fully paid by the company
• Provident Fund with company contributions
• Transport provided for shifts finishing at 6pm onward
• Free shuttle service available from Cape Town CBD (Arts Cape to Foundever Waterfront)