Customer Support Specialist with Czech and English

Customer Support Specialist with Czech and English. Respond to and resolve customer queries by phone calls and e-mails, provide advice and information regarding clients' products and services, and navigate multiple systems to update e-records promptly and accurately.

Requirements

• Very good command of spoken Czech (C1-C2)
• Good command of spoken English (at least level B2)
• Experience in a contact center or customer facing role is beneficial
• Can adapt quickly to changes in products, process and technology
• Has proven track record of excellent attendance and time-keeping
• Has good computer literacy

Benefits

• Social package including additional healthcare insurance, gift vouchers, sport card discounts
• To participate in company initiatives – charity activities, team buildings, sports events, internal competitions
• Working schedule: standard working hours
• Opportunities for a long-term professional career
• Entitlement to company internal training and development accordingly global standards