Dutch Team Manager - Lisbon, Portugal
Foundever®Lisbon, Portugal
Posted October 13, 2025
Full Time
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
We are seeking a talented Dutch Team Manager to supervise an assigned team, provide coaching and motivation, and ensure client/corporate goals are met. The role involves effective communication, problem-solving, team collaboration, and performance monitoring. It requires a commitment to teamwork and a strong understanding of regulatory requirements.
Requirements
- Native or proficient level of Dutch (mandatory)
- Proficient level of English (C1 and above)
- Minimum of 6 months of call center experience
- Evidence of effective interpersonal, coaching, and leadership skills
- Excellent telephone, keyboard, verbal and written communication skills
- Good numeric and verbal reasoning skills
- Effective time management
- Ability to organize and prioritize, set priorities and multi-task
- Availability to work 100% on-site Lisboa
Benefits
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance
- Growth opportunities
- Fun and engaging company-wide initiatives