English speaking Customer Advisor for Foundever - Cairo, Egypt

Foundever is a global leader in customer experience (CX) industry. We're looking for an English speaking Customer Advisor to join our team in Cairo, Egypt. As a customer service specialist, your daily responsibilities will include ensuring all enquiries are answered to client's standard within the agreed time frame, taking responsibility for duties and tasks assigned to the role, and developing and building own skills, knowledge and experience at every opportunity within the department.

Requirements

• Advanced level of English (C1)
• Excellent listening and written/oral communication skills
• Self-organized, planning and prioritization skills
• Dependable, reliable and able to perform duties with minimum supervision
• Ability to interact positively with peers and supervisors
• Patience, empathy, and ability to manage stress
• Ability to demonstrate confidence when imparting information or dealing with troubled callers

Benefits

• Competitive wages and stability
• Fully paid training
• Continuous learning/development opportunities
• Competitive career opportunities
• A safe, friendly, diverse, supporting and technological company
• International and multicultural environment