French Customer Advisor for Financial Services - Lisbon, Portugal
Foundever®Porto, Portugal
Posted October 14, 2025
Full Time
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
This position is for a French Customer Advisor at a worldwide renowned American financial company, located in Lisbon, Portugal. The role involves offering solutions to financial and credit card services, building customer relationships, and meeting quality and productivity goals. It's a multicultural environment with opportunity for career growth.
Requirements
- Native or proficient level of French (C2)
- Advanced level of English (at least C1)
- Strong communication skills (verbal and written)
- Computer literacy
- EU citizenship or valid work permit for Portugal
- Commercial behavior
- Self-organized, planning and prioritization skills
- Patience, empathy, and ability to manage stress
- Technical aptitude
- Ability to follow instructions
- Calmness and clear-headedness under pressure
- Confidence
- Ability to work under pressure
- EU citizenship or valid work permit
Benefits
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance
- Growth opportunities
- Fun and engaging company-wide initiatives
- Life-long skills and experience
- Excellent work culture
