German Customer Representative for DJI - Lisbon, Portugal
Foundever®Lisbon, Portugal
Posted October 14, 2025
Full Time
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
DJI is seeking a German Customer Representative to provide support for its drones, camera systems, and related products. The role involves responding to customer inquiries, troubleshooting technical issues, processing orders, and providing product recommendations. The ideal candidate will be native German or fluent, possess strong communication skills, and be comfortable working in a multicultural environment.
Requirements
- Native or proficient level of German (C2)
- Intermediate level of English (B2)
- Strong communication skills
- Analytical and problem solving skills
- EU citizenship or valid work permit for Portugal
- Local candidate or willing to relocate to Lisbon, Portugal
Benefits
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance
- Growth opportunities
- Fun and engaging initiatives
- Life-long skills and experience
- Excellent work culture
