Italian Customer Representative for DJI - Lisbon, Portugal
Foundever®Lisbon, Portugal
Posted October 14, 2025
Full Time
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
DJI is seeking a Customer Representative in Lisbon, Portugal to provide support to customers for their drone, camera, and related products. The role involves responding to inquiries, troubleshooting issues, processing orders, and staying up-to-date with the latest product information. Experience with EU citizenship or a valid work permit is required.
Requirements
- Native or proficient level of Italian (C2)
- Intermediate level of English (B2)
- Strong communication skills (phone & writing)
- Analytical and problem-solving skills
- EU citizenship or work permit
- Local candidate or willing to relocate to Lisbon
Benefits
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance
- Growth opportunities
- Fun and engaging company initiatives
- Life-long skills and experience
- Excellent work culture
- Foundever®