Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
The Onsite Engineer is responsible for maintaining and supporting the local IT environment, managing ticket queues, providing 2nd/3rd line technical support, and ensuring system performance, security, and compliance with corporate standards such as SOX, ISO, and PCI. The role supports day-to-day operations, project implementations, and regional IT initiatives across EMEA while delivering high levels of customer service, managing incidents, and ensuring adherence to health, safety, and security policies in a fast-paced environment.
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.