Polish Customer Advisor for a Premium Audio Innovator - Budapest, Hungary
Foundever®Budapest, Hungary
Posted September 25, 2025
Full Time
About the Company
Foundever is a global leader in customer experience (CX), providing innovative solutions to support operational needs and deliver seamless experiences to customers. With over 150,000 associates and +9 million daily conversations across 45 countries, Foundever combines global scale with an agile, entrepreneurial culture to help companies transform their CX strategies.
Job Description
This Polish customer service specialist role at a premium audio innovator in Budapest requires fluency in Polish and English, a customer-centric approach, and a proactive attitude. Responsibilities include responding to inquiries, maintaining technical knowledge, handling correspondence, and ensuring accurate record-keeping. The role contributes to a multicultural and dynamic environment within a market leader in the CX sector.
Requirements
- Proficient level of Polish (C1)
- Intermediate level of English (B1)
- Previous experience in Customer Service preferred
- Impeccable communication skills
- Calm, cool, and level-headed attitude
- Excellent self-organizing skills
- Proactive approach and willingness to work on own initiative
- Ability to work under pressure
- Ability to adapt to a continuously changing environment
Benefits
- Stable company background
- Health and Well-being
- Engaging programs
- Career program
- Compensation and benefits
- Extra holidays
- Multilingual environment
- Relocation package
