Concierge

Four Seasons is a luxury hospitality company that values its employees and provides them with a world-class experience. The company is looking for a Concierge to provide exceptional guest experiences and exceed customer expectations. The Concierge will be responsible for responding to guest requests, resolving complaints, and providing recommendations based on local knowledge and hotel practices.

Requirements

• Handles all guest interactions with the highest level of hospitality and professionalism
• Resolves customer complaints
• Processes packages, faxes, messages, and mail
• Comply with Four Seasons' Work Rules and Standards of Conduct
• Work harmoniously and professionally with co-workers and supervisors