Guest Experience Coordinator
Four Seasons Hotels and ResortsPuerto Rico, United States
Posted March 5, 2026
Full Time
About the Company
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Job Description
The Guest Experience Coordinator plays a key behind-the-scenes and guest-facing role in supporting the Front Desk by coordinating personalized touches, reviewing guest data, and ensuring thoughtful amenities and experiences are flawlessly executed.
Requirements
- Previous experience in front office, guest services, or hospitality coordination, preferably in a luxury environment
- Strong organizational skills with exceptional attention to detail
- Ability to analyze guest data and translate insights into personalized service actions
- Creative mindset with a passion for thoughtful, anticipatory guest experiences
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize effectively in a fast-paced setting
Benefits
- Competitive salary and a comprehensive benefits package
- Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
- Complimentary accommodation at other Four Seasons Hotels and Resorts
- Complimentary dry cleaning for business clothing
- Complimentary employee meals
- Paid holidays, vacation, and sick days
- Culinary, retail and wellness experiences at special rates
