Learning & Development Specialist

The Learning & Development Specialist will work with the Learning & Development Manager to create and maintain a rich learning culture for all employees. This role will design and execute a compelling learning strategy to drive team member and hotel performance, facilitate learning programs, and support learning initiatives.

Requirements

• Assist Learning & Development Manager to design and execute a compelling learning strategy to drive team member & hotel performance.
• Work with leadership to schedule and organize a diverse set of learning offerings annually for all levels of staff.
• Support the Learning & Development manager in assessing learning needs, design & implementation of custom solutions, and evaluating effectiveness.
• Facilitate learning programs including orientation, departmental onboarding, service culture, and new manager programs.
• Support learning initiatives with program branding and hotel wide communications.
• Ensure all facets of compliance training are completed within corporate driven time frames.
• Attend & facilitates shift briefings to support operational learnings.
• Assist with Standards Testing and collating reports on a monthly basis.
• Work with the People & Culture department to maintain positive employee relations and assist with overall P&C functions to ensure the success of the department.

Benefits

• Competitive Salary
• Comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Complimentary Parking