Overnight Front Desk Agent

We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. We believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Requirements

• Handle guest inquiries, requests, and complaints in a professional and timely manner
• Perform nightly audits, reconcile accounts, and prepare daily financial reports
• Answer phone calls, take reservations, and manage booking systems
• Maintain a clean, organized, and presentable front desk area
• Coordinate with housekeeping and maintenance staff for guest needs or emergencies
• Respond to emergencies or unusual situations, following company protocols
• Ensure accurate record-keeping of guest information and transactions
• Provide basic concierge services such as directions, recommendations, or transportation arrangements

Benefits

• Discounted housing available
• Employee Travel Program
• Medical, dental and vision insurance for you and your family
• 5 Weeks PTO
• Retail, spa and F&B discounts
• Free Employee Cafeteria meals
• Free uniform dry cleaning
• Discounted/transferable ski passes
• Free ski storage