Reservations Agent

The Reservations Agent plays a key role in providing exceptional guest service by handling incoming reservation inquiries, accurately processing bookings, and ensuring each guest’s requests are met.

Requirements

• Excellent verbal and written English communication skills
• Previous experience working with Opera or a similar reservations system preferred
• Strong communication and sales skills with the ability to upsell and convert inquiries into bookings
• Proficiency in Microsoft Excel and PowerPoint
• Strong attention to detail, accuracy, and guest service mindset

Benefits

• Competitive salary
• Comprehensive benefits package
• Excellent training and development opportunities
• Complimentary stays at other Four Seasons Hotels and Resorts
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals