Drive catering & conference business, assist catering sales team to provide consistent catering & conference services, and implement catering and events sales action plans.
Requirements
- Implements all catering and events sales action plans related to the respective catering market segment and as outlined in the Marketing Plan.
- Actively participates in achieving the departmental goals, which contribute to the Marketing budget.
- Solicit and book all types of catering business from various sources of leads.
- Take ownership of customer from point of contract to after sales service.
- Develop creative and attractive menu presentations for potential clients.
- Creative in upselling for incremental revenue.
- Respond to all telephone and walk in inquiries regarding catering space.
- Maintain an active trace/follow-up system on all personal sales calls.
- Coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues.
- Follow through the event management flow process until departure of key repeated accounts.
- Communicate last minute event details to all operational departments concerned for their own productivity and achievement of guest satisfaction.
- Be visible to organizer and clients during their event and constantly seek feedback on guest’s satisfaction.
- Giving feedback in a timely, professional and constructive manner.
- Review bills with organizers regularly so as eliminate any adjustments on final invoice.
- Verifies charges and layout of in voice prepared by Accounts Receivable or Front Office before sending invoice to clients.
- Attend the pre-event meeting and post-event meeting as required.
- Continue to maintain close relationship with existing clients while building relationship with new clienteles.
- Establishes good working relationship within the department and with other departments.
Benefits
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Employee Discount for stays at any Four Seasons worldwide
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meals
