FourKites is seeking an Associate Director of Customer Engineering to lead the technical integration team in delivering complex, enterprise-grade integrations for Fortune 500 customers.
Requirements
- 5+ years in technical leadership and people management
- 8+ years in customer-facing technical consulting or integration engineering
- Proven track record managing diverse teams of onshore and offshore technical consultants
- Experience leading integration delivery for enterprise SaaS implementations with demonstrated success delivering on-time, high-quality integrations
- Bachelor's or Master's degree in Computer Science, Engineering, Math or equivalent
- Deep understanding of leading TMS/WMS/ERP systems
- Strong knowledge of communication protocols
- Expert-level understanding of web service calls
- Proficiency with file structures and data formats
- Experience with modern integration platforms and middleware
- Understanding of cloud platforms and cloud-native integration patterns
- Familiarity with data transformation, mapping, and ETL/ELT processes
- Knowledge of authentication/authorization protocols
- Experience in logistics, supply chain, or transportation technology required
- Understanding of supply chain data flows
- Familiarity with supply chain visibility, control tower, or real-time tracking solutions
- Knowledge of transportation management, warehouse management, or order management business processes
Benefits
- Medical, Dental & Vision benefits
- 401k Retirement savings with employer match
- Bonus and incentive compensation
- Employee stock option program
- Employer paid life insurance and short term disability insurance
- Generous PTO, global recharge days, and volunteer days
- Paid parental leave for all parents
- Family planning and inclusive wellbeing resources
- Technology reimbursement
- Commuter benefits for in-office employees (Chicago)
- Annual Wellness Stipend
- Ongoing learning & development opportunities
