Implementation Manager

Implementation Manager at FourKites, responsible for leading enterprise transformations for Global 1000 companies managing complex supply chains, combining deep functional consultation with comprehensive project management to ensure successful software deployments.

Requirements

• 4+ years of experience implementing enterprise SaaS solutions with demonstrated success managing complex, multi-stakeholder projects from initiation to completion
• Passion for helping customers see the value of FourKites as a solution for their supply chain challenges and serving as an advocate for their success
• Proven ability to present to and influence C-suite executives and technical architects, adapting communication style to diverse organizational cultures
• Facilitation and problem-solving skills, with ability to break down complex business processes and identify optimization opportunities
• Strong SaaS implementation expertise, with experience in supply chain, logistics, or transportation an advantage
• Commitment to continuous learning and improvement, using customer feedback to enhance both individual and program-level effectiveness
• Willingness to travel to customer sites for key implementation milestones (20-25% travel expectation)

Benefits

• Medical, Dental & Vision benefits starting on first day of employment
• 401k Retirement savings with employer match
• Bonus and incentive compensation as well as employee stock option program
• Employer paid life insurance and short term disability insurance
• Generous PTO, global recharge days, and volunteer days
• Paid parental leave for all parents
• Family planning and inclusive wellbeing resources
• Technology reimbursement
• Commuter benefits for in-office employees (Chicago)
• Annual Wellness Stipend
• Ongoing learning & development opportunities