Product Manager, Customer Experience
FourKites, Inc.Chennai, Tamil Nadu, India
Posted April 17, 2026
Full Time
About the Company
FourKites is a leader in AI-driven supply chain transformation for global enterprises.
Job Description
Join FourKites as a Product Manager, Customer Experience to lead the Customer Experience (CX) team and drive product improvements that enhance customer adoption and engagement.
Requirements
- 4+ years of product management experience in B2B SaaS
- Demonstrated focus on customer adoption, product-led growth, or customer experience
- Proven ability to work hands-on with data
- Strong customer engagement skills
- Experience working cross-functionally with engineering, design, and customer success teams
- Excellent communication skills with ability to work effectively with US-based teams and customers
Benefits
- Medical benefits start on first day of employment
- 36 PTO days
- 5 recharge days
- 2 volunteer days
- Home Office set ups and Technology reimbursement
- Mental Wellness support and guidance
- Ongoing learning & development opportunities
