Head of Product

The Head of Product will lead and manage all digital initiatives and transformation of the group, omni-channels and loyalty program in Vietnam.

Requirements

• Develop a comprehensive understanding of current business, direction and operation process to design the required technology initiatives
• Develop roadmaps and prioritize fitting with the situations
• Work with senior stakeholders to provide feedback and analysis including POC for new digital initiatives
• Work with technology partners on the digital initiative validation, solution analysis, project plan alignment, go-to-market plan and related cost
• Develop product business cases
• Prioritize requirements and align with all other teams around a product or large-scale release through primary user research and workshops
• Collaborate with business units, support functions and IT team to find best solutions that can be delivered in time and cost sensitive manner
• Define, maintain and develop Product strategy and roadmap for the implementation and rollout
• Manage stakeholders' expectations while building credibility through a strong business sense
• Develop and implement product launch plans from rollout to technical and non-technical service delivery teams
• Take responsibility for immediate action to react to customer feedback after product launches or major releases