Account Growth Director - Payer

We are seeking a dynamic and strategic Account Manager to lead and grow relationships within the payer ecosystem—including health insurers, TPAs, and government-sponsored programs.

Requirements

• Manage a portfolio of payer accounts, ensuring high levels of client satisfaction and retention
• Serve as a trusted advisor to payer clients, understanding their operational, regulatory, and strategic needs
• Lead contract negotiations, renewals, and performance reviews
• Collaborate with internal teams (analytics, product) to deliver customized solutions
• Monitor KPIs, SLAs, and compliance metrics across payer engagements
• Identify upsell and cross-sell opportunities to expand account value
• Stay current on payer trends, reimbursement models, and regulatory changes

Benefits

• Health, dental, vision, life insurance, and disability plans
• 11 paid holidays
• 12 weeks of Parental Leave
• 401(k) Plan
• PTO policy