Bilingual Customer Support Specialist for a Growing Team

FrankCrum is a Top Workplace! The Bilingual Customer Support Specialist will impact the FrankCrum business every day by providing excellent customer service to policy holders. The role involves assisting insureds, agents, and others, and requires a detail-oriented individual with strong communication skills.

Requirements

• Two (2) years of related accounting, administrative and customer service experience
• Two (2) years of active use of required technology in work environment
• Bachelor’s degree preferred in accounting, finance, insurance, business, or closely related field
• Required Spanish Bilingual. Ability to speak, understand, and write in Spanish and English
• Detail oriented with ability to multi-task in a dynamic environment, working in teams or independently

Benefits

• Health Insurance
• Dental and Vision Insurance
• Short Term Disability and Term Life Insurance
• Long Term Disability and Voluntary Term Life Insurance
• Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts for Medical and Dependent Care Reimbursement
• Health Savings Account
• Paid time off and holiday pay
• Education Benefit Program
• PTO cash out
• Tickets at Work
• Access to the Corporate America Family Credit Union
• Employee and client referral bonus programs
• Disaster Relief Fund