Loyalty Program Executive
Frasers GroupSelangor, Malaysia
Posted March 18, 2026
Full Time
About the Company
Frasers Group is a leading UK-based retail group with a portfolio of internationally recognised brands in sports, lifestyle, and fashion.
Job Description
We are looking for a Customer Relationship Management & Loyalty Executive to join our team in Malaysia. The role involves managing and optimising our membership and loyalty programs, as well as partnerships and external collaboration.
Requirements
- Bachelor's degree in business, Marketing, or a related field
- 2 – 3 years experience in CRM, loyalty programs, or commercial / marketing support
- Proficiency in CRM platforms (experience with SAP Emarsys is a strong plus)
- Solid understanding of CRM workflows, automation, EDM execution, and campaign setup
- Strong data-driven mindset with good analytical and reporting skills
- Comfortable working with external partners, with strong communication, interpersonal skills, attention to detail, and the ability to manage multiple stakeholders proactively
Benefits
- Competitive salary
- Opportunities for career growth and development
- Collaborative and dynamic work environment
