Patient Care Coordinator I

Patient Care Coordinator I is a member of a dynamic team and acts as a professional liaison for patients and families, care providers, other Fred Hutch departments and Alliance members. The role uses critical thinking skills to facilitate and operationalize complex scheduling requests through heavy use of multiple computer systems.

Requirements

• Schedules all patient appointments related to treatment within Fred Hutch as well as outside consults and referrals
• Coordinates scheduling with other departments to ensure efficient patient flow
• Updates patient and caregiver contact information in EHR when needed
• Communicates with providers (physicians, therapists, etc.) technologists, and nurses regarding the patient's scheduling needs, treatment schedule, and additional requests
• Manages and prioritizes scheduling requests
• Recognizes emergency situations and initiates correct code procedures
• Supports the overall function of the department, and may be required to take on additional duties
• Assists with the training of new staff
• Triage calls from referring physicians, patients, family members, and others wishing to access care at Fred Hutch
• Collects and enters patient demographic and insurance information and enters into registration databases
• Assists with the financial clearance process as necessary
• Coordinates Commercial Cell Therapy Portal Access (IMTX)
• Distributes work to the Program Assistant and/or Patient Care Coordinator Assistant as appropriate

Benefits

• Medical/vision
• Dental
• Flexible spending accounts
• Life
• Disability
• Retirement
• Family life support
• Employee assistance program
• Onsite health clinic
• Tuition reimbursement
• Paid vacation
• Paid sick leave
• Paid holidays
• Paid parental leave