Technical Support Specialist from India (based in Timor-Leste)

We are seeking a Technical Support Specialist to work on-site in Timor-Leste, responsible for delivering quality technical services to customers, analyzing customer issues, and providing support during product implementations.

Requirements

• University/College Degree in Computer Science, Systems Engineering, Software Programming, or related field;
• Knowledge of enterprise software systems, such as application software and database systems, is required at a minimum.
• Knowledge of Business Intelligence, Dashboard and Reporting solutions using open source components such as Pentaho, BootStrap, BIRT and/or Crystal Reports is required;
• Must have experience in ANSI SQL with experience in administering Oracle, MS SQL, or PostgreSQL Database, including experience in configuring Tomcat Servlet Engine, JBoss Application server, or other industry middleware
• Experience in Database clustering and performance monitoring would be considered an asset.
• Experience in both MS Windows and Linux operating systems;
• Certification in RDBMS, Cloud Hosting such as AWS/Azure would be considered an asset
• Excellent client management and organizational ability;
• MUST Read, write and speak English fluently.