System Administrator

Freedom Technology Solutions Group is seeking a highly skilled Systems Administrator to support one of our partners in delivering secure, resilient, and mission-critical capabilities across a complex environment.

Requirements

• Administer, maintain, and optimize enterprise IT systems across Windows and Linux environments to ensure high availability, performance, and security
• Monitor system health, troubleshoot complex issues, and resolve incidents across client, server, storage, network, and mobile platforms
• Provide Tier 1 and Tier 2 support, including problem identification, diagnosis, escalation, and resolution of IT-related issues
• Support day-to-day operations, including system configuration, patching, and maintenance of hardware and software components
• Manage and maintain system documentation, including SOPs, system guides, configurations, and ticketing/work logs
• Support helpdesk operations by tracking, documenting, and resolving user requests and system issues in a timely manner
• Assist users with system access, functionality, and troubleshooting to ensure effective use of IT resources
• Implement, troubleshoot, and maintain IT systems in alignment with operational and mission requirements
• Analyze system performance, optimize resource utilization, and support capacity planning efforts
• Configure and maintain operating systems and network components, implementing enhancements to improve reliability and performance
• Support escalation processes and provide timely status updates to stakeholders and leadership
• Provide detailed analysis and reporting for complex or recurring issues to drive resolution and continuous improvement
• Support hardware dispatch and remain engaged through full lifecycle resolution of system issues

Benefits

• Flexible work environment
• A team mentality – work with friendly, like-minded professionals
• Work with innovative, cutting edge technologies
• Enjoy extremely competitive compensation and benefits
• A work-life balance you can count on
• Opportunities to grow and advance your career on our dime