Lead - Solution Engineer
FreshworksCalifornia, United States
Posted March 17, 2026
143565 - 177345 USD
Full Time
About the Company
Freshworks Inc., listed on NASDAQ as FRSH, specializes in creating uncomplicated service software to enhance customer and employee experiences. Our enterprise-grade solutions, including customer support software, helpdesk, CRM, ITSM, and more, are designed to be powerful yet user-friendly, delivering quick results. Freshworks' people-first approach to AI streamlines processes, making employees more effective and organizations more productive.
Job Description
At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM platform. We are seeking a Lead Solution Engineer to join our growing GTM team in North America, focusing on our Enterprise business.
Requirements
- 6-8 years of Solution Engineering experience
- Excellent soft skills and presentation abilities
- Proven capability to work on cross-functional teams
- Strong verbal, written, presentation, and interpersonal communication skills
- Demonstrated time management skills in a dynamic sales environment
Benefits
- Multiple options for dental, medical, vision, disability and life insurances
- Equity + ESPP
- Flexible PTO
- Flexible spending
- Commuter benefits
- Wellness benefits
- Adoption and parental leave benefits