Freshworks Inc., listed on NASDAQ as FRSH, specializes in creating uncomplicated service software to enhance customer and employee experiences. Our enterprise-grade solutions, including customer support software, helpdesk, CRM, ITSM, and more, are designed to be powerful yet user-friendly, delivering quick results. Freshworks' people-first approach to AI streamlines processes, making employees more effective and organizations more productive.
We are seeking a Lead Solution Engineer to join our growing GTM team in North America, focusing on our Enterprise business. As a Lead Solution Engineer, your primary responsibilities include collaborating with our Enterprise customers to identify and address their most critical business challenges, supporting the sales team by conducting discovery calls and delivering product demonstrations for active deals, and gathering requirements effectively to clearly define customer problems.
Freshworks Inc., listed on NASDAQ as FRSH, specializes in creating uncomplicated service software to enhance customer and employee experiences. Our enterprise-grade solutions, including customer support software, helpdesk, CRM, ITSM, and more, are designed to be powerful yet user-friendly, delivering quick results. Freshworks' people-first approach to AI streamlines processes, making employees more effective and organizations more productive.