Behavioral Tech - Swing

Behavioral Tech responsible for supporting residents during their stay at the facility, providing exceptional customer service, and adhering to Switchpoint's mission and values.

Requirements

• Understand and implement Switchpoint's mission and values, and adhere to the Staff Code of Conduct and policies and procedures
• Provide exceptional customer service to all residents of the facility
• Keep a daily log of occurrences within the facility on each shift
• Reconcile and report any monetary funds, petty cash and other expenditures daily
• Demonstrate a passion for customer service as evidenced by interaction with co-workers, residents, and members of the community
• Laundry (Bedding when soiled or when guests check out.)
• Simple cleaning (Public bathroom, sweeping, mopping, etc)
• Monitor Cameras and log activity
• Complete perimeter checks around building and walk-throughs in building to ensure safety and security of residents.
• Abide by all Switchpoint rules and policies.
• Keep accurate logs of all transactions and submit them to management daily
• Excellent customer service
• Ability to de-escalate
• Experience in working with those who struggle with mental health and homelessness.
• Excellent oral and written communication skills

Benefits

• Medical/Vision/Dental
• Transportation Allowance
• Paid Time Off
• 401K