Technical Success Manager
FrogLondon, England, United Kingdom
Posted September 21, 2025
Full Time
About the Company
Frog is an innovation partner specializing in design and customer experience. As part of Capgemini Invent, they leverage strategy, creativity, technology, data, and AI to drive growth, build exceptional experiences, and create sustainable impact. Frog's unique blend of art and science enables them to challenge the status quo and deliver meaningful solutions for both people and the planet.
Job Description
JFrog is seeking a talented Technical Success Manager to enable outcome-focused engagements with customers in the UK and I. This role focuses on accelerating product adoption, understanding customer needs, enhancing loyalty, and ensuring customers achieve their goals using JFrog's platform. The role involves collaboration with Sales, Solution Engineering, and Professional Services teams.
Requirements
- Facilitate customer adoption and deployment of JFrog platforms.
- Provide proactive customer support and solution orientation.
- Collaborate with teams to complete projects.
- Monitor customer health and brand perception.
- Act as first point of escalation for technical issues.
- Develop technical knowledge of the JFrog Platform.
