Customer Success Engineer
Targeted TalentVancouver, British Columbia, Canada
Posted December 8, 2021
Full Time
About the Company
Targeted Talent specializes in consultative, contingency recruiting for the clinical diagnostics, biotechnology, medical device, and pharmaceutical distribution sectors. Leveraging deep industry expertise, the firm matches high-potential talent with leading organizations that drive innovation in life sciences. In addition to talent acquisition, Targeted Talent offers HR consulting and training solutions to help clients build resilient, high-performing teams. The firm’s distinctive approach centers on a rigorous, data-driven selection process that identifies extraordinary candidates for extraordinary companies.
Job Description
We are looking for multiple Customer Success Engineers for our client, a rapidly growing software development company in Vancouver. The role involves onboarding customers and participating in pre-sales meetings, with a focus on analytical skills and technology experience.
Requirements
- 2+ years of Customer Success Management, Consulting or Project delivery for a global B2B tech, SaaS or enterprise software business
- Analytical skills with an aptitude for translating quantitative and qualitative customer data into action plans
- Comfortable with JIRA, Microsoft 365, Salesforce, and Atlassian software
- Experience onboarding customers and participating in pre-sales meetings
Benefits
- Competitive Salary
- Health and dental benefits
- Plenty of vacation time
- Opportunity for career progression
- Completely remote work