Customer Success Representative
Targeted TalentUnited States
Posted July 19, 2021
Full Time
About the Company
Targeted Talent specializes in consultative, contingency recruiting for the clinical diagnostics, biotechnology, medical device, and pharmaceutical distribution sectors. Leveraging deep industry expertise, the firm matches high-potential talent with leading organizations that drive innovation in life sciences. In addition to talent acquisition, Targeted Talent offers HR consulting and training solutions to help clients build resilient, high-performing teams. The firm’s distinctive approach centers on a rigorous, data-driven selection process that identifies extraordinary candidates for extraordinary companies.
Job Description
Manage projects, provide project progress reporting, and advise customers on solution features. Onboard clients, proactively surface project risks, and provide consultative guidance.
Requirements
- Bachelor's degree in business or technology
- 1+ years of experience implementing business software in a consultative role within a SaaS environment
- 1+ years of experience managing software implementation projects
- 2+ years of software application implementation experience in a consultative role, preferably within a SaaS environment
- Excellent communication and presentation skills
- Knowledge of project management/delivery methods and tools
- Organized, detail-oriented, and able to support many clients at once
Benefits
- Competitive wages
- ESPO (employee stock option program)
- Medical/dental vision coverage
- 401(k)
- Flexible PTO and 10 paid holidays per year