Software Engineer - Chat/Portal (LATAM)
FrontViña del Mar, Valparaiso Region, Chile
Posted October 14, 2025
Full Time
About the Company
Front is an AI-powered customer service platform that empowers companies to deliver high-quality automation while maintaining human control. Offering SaaS solutions for email collaboration, customer service management, and shared inboxes, Front helps over 9,000 businesses scale exceptional service, enhance team collaboration, and gain valuable insights to improve the customer experience.
Job Description
Front is a leading AI-powered customer service platform built for collaboration. They are seeking experienced software engineers to join their chat/portal team, focused on improving Front’s customer support tooling, including chat systems, portals, and chatbots. The role offers an opportunity to build upon a strong foundation and enable new integrations with these systems.
Requirements
- Experience delivering product-focused features and enhancements to new products.
- Industry experience building fast, reliable, real-time web-based applications.
- Fluency in Javascript, Python, Ruby, or similar languages.
- Knowledge of modern web technologies (Node.js, TypeScript, React).
- Understanding of architectural patterns for large web applications.
- Product-minded with a commitment to building the best user experience.
- Business-minded with a focus on leveraging technology for business outcomes.
- Ability to thrive in a dynamic, fast-paced, collaborative environment.
