Front is an AI-powered customer service platform that empowers companies to deliver high-quality automation while maintaining human control. Offering SaaS solutions for email collaboration, customer service management, and shared inboxes, Front helps over 9,000 businesses scale exceptional service, enhance team collaboration, and gain valuable insights to improve the customer experience.
Open Positions
Customer Success Manager
2-10 years of experience in Customer Success or a similar role, with a proven track record of owning renewals and retention metrics
Sales Operations Manager
5+ years of strategy, operations, and analytics experience with a track record of driving growth, expertise in sales operations, and excellent analytical and quantitative modeling skills
AI Engineering Manager (Core AI Platform)
Deep technical fluency in AI/ML systems, track record of managing and scaling teams, proven ability to guide strategic AI investments, strong cross-functional partnership skills, ability to attract and retain top talent, and experience building and operating AI/ML infrastructure
Software Engineer (Frontend), Core Product Experience
5+ years of professional experience, strong frontend technologies, genuine product mindset, excellent communication and collaboration skills
People & Compensation Analyst
3-7+ years of experience in Compensation, Total Rewards, or People Analytics, direct experience owning a compensation cycle, strong analytical skills, experience collaborating cross functionally
Account Executive, SMB
1+ years of sales experience, Salesforce CRM, and strong communication skills required
Engineering Manager, Search
2+ years of industry experience, strong track record of running teams, and strong product mindset
Software Engineer - Chat/Portal (LATAM)
Experience with web applications. Fluency in JavaScript/Python/Ruby. Knowledge of modern web tech
Engineering Manager, Workflows
3+ years of industry experience leading teams that build highly available, large-scale software systems, Effectively recruited, mentored, and retained top talent, Strong track record of running teams that deliver projects of significant complexity and high levels of ambiguity
Senior Product Designer
7+ years designing complex products, enterprise software experience, strong product thinking, AI experience, and comfort using AI tools
+44 More Jobs Available!
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