IT Support Specialist

Frontera Health is a mission-driven company that is revolutionizing pediatric healthcare by developing a cutting-edge, tech-enabled platform that delivers essential therapies to rural families. The IT Support Specialist role is a hands-on, high-impact position that sits at the intersection of tech, operations, and care delivery, ensuring that clinical teams can do their best work without interruption.

Requirements

• 2+ years of experience in IT support, ideally in a clinical or field-based environment.
• Strong troubleshooting skills across macOS and mobile platforms (iOS/Android).
• Comfort working independently in a remote-first, distributed team.
• Experience supporting HIPAA-compliant environments or SOC 2 readiness preferred.
• Ability to travel regularly (up to 30%) to support clinic setups and relationship-building.

Benefits

• Competitive salary and benefits package
• Generous PTO
• 401(k) plan
• Stock options