Channel Manager

Role Overview

As a Channel Manager, you will be responsible for launching and maintaining strategic Bulk Multifamily communities, managing internal and external stakeholders, and executing retention and account management strategies to deepen customer engagement nationwide.

What You Will Do

Drive customer success initiatives, manage project deadlines and account objectives, create project documentation, and ensure successful implementation and activation of fiber services.

Why It Might Be a Fit

The ideal candidate will balance high-level strategy with hands-on execution, have experience in operations, project management, and account management, and possess knowledge of the multifamily marketplace and fiber-based telecommunications infrastructure.

Requirements

• Bachelor's degree or equivalent experience
• 5+ years' experience in operations, project management, and/or account management
• Knowledge of the multifamily marketplace
• Knowledge of fiber-based telecommunications infrastructure and technologies
• Valid state driver's license with a clean driving record
• Willingness to travel up to 25%
• Salesforce or similar CRM experience (plus)
• PMP certification (plus)
• Proven ability to provide guidance and mentorship to colleagues

Benefits

• Affirmative Action and Equal Opportunity Employer