IT Support Technician

We’re a team of innovators, problem-solvers, and visionaries dedicated to advancing clean energy solutions. We offer a collaborative and dynamic workplace with competitive compensation, comprehensive benefits, and opportunities for growth.

Requirements

• Provide basic in-person and remote technical support to internal staff
• Diagnose and resolve routine hardware, software, and access issues
• Accurately log, update, and close support tickets in the IT ticketing system
• Escalate complex or unresolved issues to senior IT staff
• Assist with technology asset management
• Document troubleshooting steps and solutions
• Follow IT security policies and best practices
• Assist with special projects and administrative IT tasks

Benefits

• Competitive compensation
• Comprehensive benefits
• Opportunities for growth