Business Solution Support Executive
FUJIFILM Business Innovation MalaysiaSelangor, Malaysia
Posted March 30, 2026
Full Time
About the Company
FUJIFILM Business Innovation Malaysia Sdn. Bhd. provides shared services of Technical Support, Customer Support, On-line Support and Finance Services Operation.
Job Description
The Business Solution Support Executive provides first-level IT support to end users by receiving, logging, and resolving technical incidents and service requests in accordance with agreed service levels.
Requirements
- Fresh graduate welcome
- min 1 year working experience in contact center or customer support related field
- Diploma or Degree in Information Technology or Computer Science
- Able to perform simple scripted IT troubleshooting
- Able to identify issues that require escalation
- Experience in handling customers service and ticketing updates
- Able to follow instructions and processes consistently
- Basic time management under supervision
- Able to work on rotational shifts and public holidays.