Customer Service Officer

Bianka Panova Academy is seeking a Customer Service Officer to provide exceptional customer service to clients, manage customer accounts, and develop positive relationships with clients to enhance customer satisfaction and loyalty.

Requirements

• Proven experience in a customer service role, preferably in an educational or sports setting.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and customer service software.
• Fluency in English; additional language skills are a plus.

Benefits

• Competitive salary package.
• Opportunities for professional development and career advancement.
• A supportive and dynamic work environment.
• Employee discounts on academy programs and services.
• Health and wellness benefits.