Product Expert
FULL CreativeChennai, Tamil Nadu, India
Posted February 24, 2025
Full Time
About the Company
Portland-based SaaS product company empowering businesses to work from anywhere.
Job Description
Troubleshoot product issues, resolve customer queries, and continuously improve product knowledge.
Requirements
- Minimum 1-3 years of experience in technical/customer support roles
- Technical aptitude to troubleshoot application issues
- Good interpersonal skills
- Flexible to work 24/7
- Good documentation skills to keep track of issues and tickets
- Good knowledge on common apps and technologies in a professional environment
Benefits
- Private workroom with ambience
- Video calls integral to maintaining human connection
- Good Internet speed
- Power backup
