Job opportunity at Full Sail University for a Student Loan Management Advisor, handling customer service and student loan management responsibilities.
Requirements
- Be a Full Sail University ambassador embracing our unique educational model, while maintaining the highest level of integrity, professionalism, and customer service
- Contact graduate and withdrawn students in danger of defaulting and explain available repayment options to assist with avoiding default
- Counsel students on use of National Student Loan Database System to track loan history, lenders and services
- Complete In-School Deferment Requests
- Interacts with other University departments such as the Financial Aid Team, Registrar’s Office, Student Services, and Career Development to resolve issues to achieve daily goals
- Support the preparation of student records for annual audit
- Provide recommendations to Management regarding policy and procedures
- Make best use of debt management tools and reporting
- Complete special projects as assigned
- Serve as a lifelong resource to students needing assistance with loan repayment
Benefits
- Full Sail is an Equal Opportunity Employer