Student Loan Management Advisor

Job opportunity at Full Sail University for a Student Loan Management Advisor, handling customer service and student loan management responsibilities.

Requirements

• Be a Full Sail University ambassador embracing our unique educational model, while maintaining the highest level of integrity, professionalism, and customer service
• Contact graduate and withdrawn students in danger of defaulting and explain available repayment options to assist with avoiding default
• Counsel students on use of National Student Loan Database System to track loan history, lenders and services
• Complete In-School Deferment Requests
• Interacts with other University departments such as the Financial Aid Team, Registrar’s Office, Student Services, and Career Development to resolve issues to achieve daily goals
• Support the preparation of student records for annual audit
• Provide recommendations to Management regarding policy and procedures
• Make best use of debt management tools and reporting
• Complete special projects as assigned
• Serve as a lifelong resource to students needing assistance with loan repayment

Benefits

• Full Sail is an Equal Opportunity Employer