Account Manager, Bridal SaaS

Join Fullsteam as an Account Manager for BridalLive to drive expansion growth for marketing services within our customer base. Develop strong relationships with existing clients, identify opportunities, and manage full-cycle sales process from demo to close.

Requirements

• Develop and maintain strong relationships with key stakeholders within the existing customer base
• Drive activity within current client base via calls and emails to generate opportunity and build pipeline
• Create and execute marketing services strategic reviews to identify growth opportunities and drive expansion within accounts
• Deeply understand customers marketing needs and match to qualifying products and solutions
• Identify and pursue opportunities to upsell marketing services that align with customer needs and objectives
• Collaborate with the Customer Success and SaaS Account Management team to ensure customers are successfully adopting and leveraging our solutions to achieve their desired outcomes
• Address and resolve customer issues and concerns in a timely and effective manner, coordinating with internal teams as needed
• Maintain an accurate record of sales activities, leads, and opportunities in the CRM system
• Develop and manage a sales pipeline of opportunities to achieve monthly, quarterly, and annual targets
• Leverage sales dashboards to understand where to focus your time and activities
• Provide regular updates and reports on account status, growth opportunities, and customer satisfaction metrics to management

Benefits

• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance