Manager, Account Management
Buyers Edge PlatformLittleton, Colorado, United States
Posted March 31, 2026
Full Time
About the Company
Back Office, a Buyers Edge Platform SaaS solution, dismantles siloed restaurant technology systems, offering Accounting & Bookkeeping, Payroll, Food Cost Management, and AP Automation as a unified tech stack.
Job Description
The Manager of Account Management will be responsible for expansion and renewal revenue across current customers and driving quarterly targets. This role will manage a team of 5-6 Account Managers and report directly to the Director of Customer Experience. The ideal candidate will have experience in customer-facing SaaS roles, leading commercial or post-sales revenue teams, and owning renewals and expansion revenue.
Requirements
- 6+ years in customer-facing SaaS roles (AM, CAM, CS, or Expansion Sales)
- 3+ years leading commercial or post-sales revenue teams
- Experience in high growth/startup environment preferred
- Proven track record owning renewals and expansion revenue
- Experience navigating complex commercial events
- Proven ability to lead and inspire customer-facing teams, driving performance and professional growth
Benefits
- Medical
- Dental
- Vision
- FSA
- Company-paid life insurance
- 401(k) with company match
