Account Manager

The Account Manager will be responsible for managing and expanding client relationships, generating account expansion, and driving retention revenue for a select client portfolio of SMB accounts.

Requirements

• Develop and maintain long-term relationships with clients
• Handle a high-volume portfolio of a small-medium book of business
• Conduct personalized onboards, training, and provide ongoing client support
• Own and drive retention and expansion revenue relationship and value-based promotion
• Identify and promote upsell and cross-sell opportunities
• Develop and deliver account reviews to achieve business goals
• Track usage of all products across a portfolio of clients
• Provide key insights of Voice of Customer (VOC) pertaining to product usage and user experience

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Equal employment opportunities