Membership CRM Executive

As the Membership CRM Executive, you will be a vital support to the Membership CRM Lead in delivering seamless member communications, assisting with campaign execution and smooth delivery of campaigns, and helping to turn casual visitors into loyal members.

Requirements

• CRM Expertise - 2+ years of experience in a CRM role.
• Campaign Execution Skills - Proven ability to accurately build and deploy email or multi-channel campaigns using a CRM/Marketing Automation platform (knowledge of Selligent Marketing Cloud desirable).
• Analytical - Comfortable extracting and organising data; a desire to understand what campaign numbers mean and how to improve them.
• Copywriting & Creative Eye - Ability to write engaging, brand-aligned copy and provide clear briefs for design assets.
• Technical Basics - Basic understanding of HTML/CSS for email and experience with audience segmentation logic.
• Collaboration - Working with team members and supporting the Membership CRM Lead.

Benefits

• Uncapped leave
• Bonus when hitting targets
• Well-being support with access to our Colleague Assistant Programmes
• Opportunity to purchase shares in Future, with our Share Incentive Plan